Thanks for shopping at VhealthTCM.
If you are not entirely satisfied with your purchase, we're here to help.
You have  calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Return of products can be arranged under the following reasons:
a. If the products delivered is in damaged or defective condition; or
b. If the product is near expiry or expired; or
c. If the product is different from the order delivered.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Email: [email protected]
Tel: 03-5613 3892